Privacy Policy

PUGG Company and PUGG Sport International ("PSI," "we," "us," or "our") are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our pledge program, or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We collect information you provide directly to us and information we collect automatically when you use our services.

Information You Provide:

• Personal Information: Name, email address, phone number
• Pledge Information: Your affiliation with PUGG, contribution preferences
• Communication Preferences: How you'd like to hear from us
• Feedback: Ideas, suggestions, and comments you share with us

Information We Collect Automatically:

• Usage Data: How you interact with our website
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files stored on your device (see Cookie Policy below)

We use the information we collect for the following purposes:

• PSI Communications: Send updates about PSI developments, Phase 2 opportunities, and community news
• Program Administration: Manage your pledge status and foundational member benefits
• Customer Service: Respond to your questions and provide support
• Website Improvement: Analyze usage to improve our services
• Legal Compliance: Meet legal obligations and protect our rights

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following limited circumstances:

• Service Providers: Trusted partners who help us operate our website and conduct business (e.g., email service providers, web hosting)
• Legal Requirements: When required by law, court order, or government request
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

All service providers are contractually required to protect your information and use it only for the purposes we specify.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of how we process your information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated
• Incident Response: Procedures in place to respond to potential data breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Pledgers: Information retained while you remain engaged with PSI
• Unsubscribed Users: Contact information retained for suppression purposes only
• Legal Requirements: Some information may be retained longer for legal compliance

When we no longer need your information, we will securely delete or anonymize it.

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.

GDPR Compliance: For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide additional rights as required by law.

Legal Basis for Processing: We process your information based on your consent, legitimate business interests, and legal obligations.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.